Below are terms and conditions that govern the use of this website, and state your rights and obligations when accessing and/or using the information and services on the site. If you are accessing this website, you acknowledge and agree that these terms and conditions are binding on you and constitute an agreement between you, the customer, and us, MATRADE, for such access and/or use. These current terms and conditions supersede any previous terms and conditions you may have received or accessed to date via the portal. Your continued use and/or access of the services will be deemed to be your acceptance of these current terms and conditions.
Limitation of Liability
You expressly understand and agree that MATRADE shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill or other intangible losses resulting from: • the use or inability to use the portal • the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the portal • unauthorised access to or alteration of your transmission or data • statements or conduct of any third party on the portal • any other matter relating to the portal
Links
MATRADE may provide links to other websites. Such linked websites are owned and operated by third parties and as such, MATRADE has no control over such sites and resources. You acknowledge and agree that MATRADE is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any contents, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that MATRADE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Modifications to Terms of Service
MATRADE reserves the right at all times to vary, modify, delete or add to these Terms and Conditions by giving you prior notice thereof. However, in cases of urgency or in order to protect the security of the portal or in other circumstances beyond our control, when MATRADE finds it necessary to vary, modify, delete or add to these Terms and Conditions, it may do so without prior notice to you. It is accepted that in order to keep yourself up-to-date with any variation, modification, deletion or addition to these Terms and Conditions, you agree to access and peruse these Terms and Conditions periodically and on a regular basis. You further agree and accept that your continued access and use of these Terms and Condition (as varied or modified from time to time) will amount to your acceptance of any variation, deletion, modification or addition to these Terms and Conditions.
Modification to the Service
MATRADE reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that MATRADE shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.
- Text source available in https://mihas.com.my/terms_conditions.php - User must agreed with Terms and Condition and PDPA by checking “I have read the Terms and Condition and PDPA and hereby agree to proceed”
1.0 APPLICATION FOR PARTICIPATION
1.1 All exhibitors must submit the original completed copy of the Official Space Application Form issued by the MIHAS SECRETARIAT under the management of QUBE INTERGRATED MALAYSIA SDN BHD (hereafter called the “Event Organiser”) with authorised signatory and company seal and to reach the MIHAS Secretariat as specified by the “Event Organiser”.
1.2 Participation will only be confirmed after the “Event Organiser” receives the full payment for participation in MIHAS 2025 or its programs before the appointed date.
1.3 MIHAS 2025, from 17th - 20th September 2025 is strictly for “Trade Visitors Only”. During Trade Exhibition days all exhibitors are not allowed to sell their products/exhibits. The Organiser reserves the right to refuse, stop and remove exhibitors from the exhibition hall immediately without further notice if they are found fraud to this rule.
2.0 HALAL CERTIFICATION
2.1 Exhibitors shall provide a valid Halal Certification for all their exhibits from a governing body. For Muslim organisations from Islamic countries that do not have a Halal certification body, a statutory declaration is required declaring their products are Halal and produced entirely by Muslims.
2.2 The “Event Organiser” reserves the rights to determine the eligibility of any Halal certificate or company to participate in MIHAS 2025.
3.0 EXHIBIT SPACE AND RESERVATION OF SPACE
3.1 Exhibitors may choose their preferred location of exhibit space at MIHAS 2025 once the full payment is settled. The “Event Organiser” will allocate exhibit space on behalf of Exhibitors with unspecified choice of exhibit space.
3.2 Exhibits space may be reserved up to 10 days pending full payment. Each reservation will be held on a queue system. An extension of four (4) days thereafter is allowed, upon exhaustion the space will be given to the next company in queue. Any amount of extension thereafter is at the discretion of the “Event Organiser”. Confirmation of exhibit space will be advised by the “Event Organiser” in writing or email within five (5) working days from the day full participating fee is received.
4.0 ALLOCATION OF BOOTH
4.1 The “Event Organiser” shall reserve the right to change the booth allocated to the exhibitor at any time prior to the commencement of the build up of the should exceptional circumstances demand, to transfer or close entrances or exits to the exhibition hall and to undertake other structural alterations as they deem fit. Such changes shall be at the sole discretion of the “Event Organiser” and the exhibitor shall have no claims for compensation because of these changes.
5.0 EXHIBITS AND APPLIANCES
5.1 In accordance with Clause 2, Article 2.1, all products/exhibits displayed shall be Halal certified or declared Halal. The exhibitors shall not display in his booth any products that are not Halal certified or does not comply with Clause 2, Article 2.1. The “Event Organiser” reserves the rights to determine the eligibility of any product for display.
5.2 Exhibitors are not allowed to sell their products/exhibits during the entire trade exhibition days. All products/exhibits are for display and promotional purposes only from 17nd - 20th September 2025.
5.3 The “Event Organiser” will exercise the liberty to immediately close down any exhibitor’s booth if the exhibited items/products are found to be non-compliant with Clause 2, Article 2.1 and Clause 5, Article 5.1.
5.4 The specifications and restrictions shall be provided in the official Exhibitors’ Handbook supplied by the “Event Organiser” sixty (60) days before MIHAS 2025. Any exhibits interfering with neighbouring exhibits are strictly prohibited. Representative of more than two principals per single booth is expressly prohibited. Only one company can exhibit at any single booth.
6.0 FURNITURE, ELECTRICAL FITTING AND ELECTRICITY SUPPLY
6.1 Special booth construction, electrical wiring and decorator services are available only through the Official Contractors appointed by the “Event Organiser”.
6.2 The exhibitor may request for extra furnitures, electrical appliances, electrical fittings, wiring and the appointed Official Contractor at a charge prescribed in the said handbook shall install them. The exhibitor, upon confirmation of the order with the contractor, is to pay for the job fully before completion of installation.
7.0 ADVERTISING OF EXHIBIT
7.1 Exhibitors may distribute handbills or other printed advertising matters from their booth vicinity only. In the event of any complaint resulting from such distribution, the matter shall be referred to the “Event Organiser” for resolution.
8.0 CANCELLATION POLICY
8.1 In all cases of an exhibition space being cancelled at the exhibitors’ will, all deposits and payment(s) will be forfeited automatically by the “Event Organiser”.
9.0 EXHIBITION MANAGEMENT RESPONSIBILITY
9.1 The “Event Organiser” and their Agents and partners agrees to render reasonable assistance to exhibitors, to keep them informed and to provide them with available promotion materials for their own use and to promote attendance of the exhibition through accepted means of advertising, public relations, publicity, direct-mail, etc. As no storage/stacking of goods are permitted behind the exhibit area, exhibitors can request for storage space and porter services for a nominal fee from the “Event Organiser”.
10.0 LIABILITY & LOSSES
10.1 The “Event Organiser” and all organisations and individuals who are employed by or associated with in connection to this exhibition will not be responsible and shall be indemnified by all exhibitors for damage or loss resulting from fire, or any other cause whatsoever, including accident or injury to exhibitors, their employees and agents, the public and others. The exhibitors agree to pay promptly for any/all damage to the exhibition building or its equipment incurred through carelessness or otherwise, of exhibitor or his employees or agents.
10.2 The “Event Organiser” shall not be responsible in the event of any errors or mistakes in any promotional material. 10.3 “Event Organiser” is not responsible for damage to exhibitors’ property or lost shipment either coming on or going out, or for moving. Damage to inadequately packed property is exhibitor’s own responsibility. If exhibit fails to arrive, exhibitor is nevertheless responsible to exhibit space rental. Exhibitors are advised to insure against such risks.
11.0 SAFETY AND FIRE LAWS
11.1 All applicable fire and safety laws of the venue must be strictly observed by the exhibitors. Cloth decorations must be fire proof. Wiring must comply with Local Fire Department and Underwriters’ Rules. Smoking in the exhibition area is forbidden. Exhibits must not block aisle and fire exits. No decorations of paper, pine boughs, leaf decorations or tree branches are allowed. (Acetate and most rayon drapes that are not flame proof are prohibited).
12.0 TERMINATION OF EXHIBITION
12.1 In the event that the premises in which the exhibition is or is to be conducted shall become, in the sole discretion of the “Event Organiser”, unfit for occupancy or in the event the holding of the exhibition or the performance of the “Event Organiser” under Application (of which these Term and Conditions are a part) are substantially or materially interfered with by virtue of any cause or causes not reasonably within the control of “Event Organiser”, the said Application and/or the Exhibition (or any part thereof) may be terminated by the “Event Organiser”. The “Event Organiser” shall not be responsible for delays, damage, loss, increased cost, or unfavourable conditions arising by virtue of causes not reasonably within the control of the “Event Organiser”. If the “Event Organiser” terminates said Application and/or the Exhibition (or any part thereof) as foresaid, then the “Event Organiser” shall not be liable to the exhibitor other than for a prorated refund of such exhibit days remaining.
13.0 FAILURE TO EXHIBIT
13.1 The organiser shall be at liberty to let out the booth(s) without reference to the defaulting exhibitor, in the event the exhibitor fails to exhibit.
14.0 INSURANCE
14.1 Exhibitors are advised to see that their regular insurance company includes extra-territorial coverage and that they have their own theft, public liability and property damage insurance. The “Event Organiser” and all organisations and individuals who are employed by or associated with in connection with the exhibition will not be responsible for injury, damage or loss that may occur to an exhibitor or his employees or agents nor to the safety of any exhibit or other property against robbery, fire, or any other destructive causes.
15.0 RIGHT OF POSSESSION
15.1 In the event of an exhibitor owing the “Event Organiser” a sum still outstanding at the end of the payment due date, the “Event Organiser” reserves the right to prohibit and/or prevent the exhibitor from moving his goods, exhibits or chattels from the exhibition venue. The “Event Organiser” also reserves the right toremove exhibitor debtor’s exhibits to be stored at the premises of the “Event Organiser” until full settlement has been made.
16.0 SUB-LEASING
16.1 Exhibitors must not sublet or subcontract the whole or part of his space without prior written permission of the “Event Organiser”.
17.0 CODE OF BUSINESS ETHICS
17.1 Exhibitors are to conduct their business in orderly manner so as not create unhealthy practices detrimental to the exhibition as a whole. Exhibitors must be properly attired. No T-Shirts, short pants and slippers are allowed. NO PERSONNEL UNDER THE AGE OF 18 YEARS OLD will be allowed in the exhibition hall.
17.2 CHILDREN UNDER 18 YEARS OLD ARE STRICTLY PROHIBITED from entering the exhibition halls during moved in and tear down period.
18.0 ITEMS ON EXHIBIT
18.1 All items exhibited by exhibitors must remain at the exhibit space for the whole duration of the exhibition and shall not be removed from the exhibition hall without prior written consent from the “Event Organiser”.
18.2 Exhibitors are not allowed to display their bunting stands, pop up system, banners and others similar materials without the “event organizer” consent. Organiser reserves the rights to remove it without further notice.
19.0 CHANGES
19.1 The “Event Organiser” reserves the right to change the venue and dates or duration of the exhibition should circumstances demand. In the event of such changes, the agreement to participate by the exhibitors shall remain in force. In the event of such change in venue and dates or duration or cancellation of the exhibition, the exhibitors shall not be entitled to any claims for compensation in connection with their booking for participation.
20.0 FAILURE OF SERVICES
20.1 The “Event Organiser” shall not be liable for any damage or loss by the exhibitors directly or indirectly attributable to the cancellation, suspension or reduction of the exhibition from the period advertised or specified due to force majuere, acts of war, military, municipal statutory or civil authority, fire, floods, tempests, excessively inclement weather, earthquake, or combination of sale, serial object/s aircraft, strikes, riots, civil commotions, lockouts, industrial disputes by workmen.
20.2 In the event the exhibition is cancelled, or postponed, the fees paid to the “Event Organiser” or any part thereof may be refunded at the sole discretion of the “Event Organiser” but this shall not prejudice the “Event Organiser’s right to appropriate the entire sum/s or any part thereof for their own purpose to defray administration and/or other expenses.
20.3 In the event if the Physical exhibition could not happen due to the pandemic situation, the Event Organiser” will automatically convert all Hybrid exhibitors to Virtual participation instead. The “Event Organiser” will do either
i. Refund the rate differences to the exhibitors
ii. The rate differences will be rollover to next year edition
21.0 LEGAL COSTS
21.1 It is agreed that the exhibitor will bear all legal costs and expenses incurred by the “Event Organiser” in the event legal action is taken against the exhibitor for any sum due or damages done to the “Event Organiser” under this contract.
22.0 REJECTED DISPLAY
22.1 The exhibitor agrees that his exhibit shall be admitted and shall remain from day to day solely in strict compliance with the Terms and Conditions herein laid down. The “Event Organiser” reserves the right to reject, eject or prohibit any exhibit in whole or in part of any exhibitor or his representatives, before or during the exhibition. The Event Organiser and their Agents shall not be liable for any damages or loss if an exhibit or exhibitor is ejected for violation of these Terms and Conditions.